
Strategy
- Research
- Co-Creation Workshops
- Design Thinking
- Human Centered Design
1. Discover Phase
- Business Analysis
- Technology Analysis
- Competitive Analysis
- Stakeholder Interview
- Expert Interviews
- User Interview
- Immersion
2. Define Phase
- Personas
- Concept Generation
- Feature Definition
- Experience Journey
- Key Scenarios

Design
- App Sketches
- Wireframes
- Prototypes
- Interface Design
3. Refine Phase
- Information Architecture
- Interaction Model
- Function Hierarchy
- Moodboards
- Mock-ups
- Component Library
- Design Guidelines
4. Build Phase
- Roadmap
- Detailed Design
- Flow Design
- Prototype
- Documentation

User Testing
- Guerilla Testing
- User Interviews
- A/B Testing